New to ordering trophies and awards? Check out some of our most commonly asked questions.
For any other questions, or to place an order today, please do not hesitate to contact us
We’re in Cheam, Surrey. This is our head office – we don’t have a retail shop or engraving facilities on site.
We’re not set up for in-person browsing. All our products are shown online with photos, sizes and prices.
No – everything is sent from our warehouse. Delivery for UK orders is £7.95 for 5 day delivery and £12.95 for 3 day shipping, or free for orders over £65.
Monday to Friday, 9am to 5pm.
Call us on 020 8722 0250 or email sales@challengetrophies.co.uk.
If you have a look on your order confirmation the delivery date is listed under the total price in the same section.
We deliver to the UK and Ireland. Please find details here regarding delivery.
Delivery for UK orders is £7.95 for 5 day delivery and £12.95 for 3 day shipping on all orders made by 1pm. For all delivery timings, please click here.
Please contact us if you want to find out your order status.
Yes, we offer a 3 day UK delivery service.
Find your product, choose the size/colour, add your engraving, then add it to your basket and check out.
Yes – we accept all major credit and debit cards.
Yes – 30-day accounts are available for schools, clubs, companies and organisations. Please contact us to set this up.
Yes – all prices shown include VAT.
Yes – we work with everyone from individuals ordering a single award to organisations running large-scale events.
Basic plate engraving on trophies is 99p per trophy. Other items have their own engraving prices shown on the product page.
No – it’s per item, regardless of the number of words or letters (within the standard limits).
Most trophies allow up to 4 lines, with about 30 characters per line.
Yes – just enter each engraving separately or send us a full list after ordering.
Yes – place your order online with text, then email your logo to sales@challengetrophies.co.uk. We’ll confirm any additional cost.
EPS vector or a high-resolution PDF is ideal. If you don’t have these, send what you have and we’ll check it.
Yes – there’s an extra cost and it usually adds around 10 days to the lead time.
Yes – send us the logo and we’ll provide a quote.
No – you can use the duplicate function on our site to save time, or email us your engraving details after ordering.
No – we only engrave items purchased from us.
Email us the product code and we’ll let you know.
Check the product page or email us the code and we’ll confirm.
Many do – details are on the product page or available on request.
No – items are supplied as shown online.
Not currently on Challenge Trophies, but our sister site EC Awards has a full eco-friendly range.
No – the only extra charge would be if we need to convert your artwork so it’s suitable for engraving.
We don’t normally offer this, but you’re welcome to email us with details.
Yes – please get in touch for a competitive quote.
It’s rare, but if something isn’t right, please contact us straight away and we’ll put it right.
No – but we may be able to recommend a specialist.
No – but many local clubs, schools or teams will gladly accept them.
No – we recommend a jeweller for jewellery, and we don’t engrave knives for safety and hygiene reasons.
